Cancellation & Account Closure
Cancelling a paid plan and closing your account entirely are different procedures. This page explains the difference and the steps for each.
The Difference Between Cancellation and Account Closure
- Cancellation: Stop your paid plan — Your account remains as a free-plan account
- Account Closure: Delete your account entirely — Your login information, settings, bookmarks, and other data will be deleted. Some information we are required to retain by law (such as payment records) is excluded
1. Cancelling Your Subscription
- Click the "Manage Plan & Billing" button on your account page.
- The external billing portal (provided by Stripe) will open. Complete the cancellation there.
After cancellation, you may continue to use the service until your next billing date (the end of your current billing period). No pro-rata refunds are provided.
2. Closing Your Account
Closing your account deletes your login information, settings, bookmarks, and other data.
If you have an active paid plan, please cancel it using step 1 above before requesting account closure.
To request account closure, please contact us at the email address below.